Frequently asked questions


We now have an FAQ list that we hope will help you answer some of the more common ones.

Can I use one IPTV subscription on different devices?

Unfortunately, you won’t have the ability to watch IPTV on several devices simultaneously with a single subscription.

What is the quality of the content displayed?

IP networks are optimized to receive high quality output. We maintain performance levels on our end to get the highest quality possible .

What exactly is IPTV?

It's one of the most asked FAQ, IPTV which is also known as Internet Protocol Television.In other words, you use your internet connection to watch the TV Channels, movies and TV shows without an antenna or a dish.

How to determine speed and quality?

www.speedtest.net you need to use this for know if you have appropriate speed for media streaming throughout the day. Then you can make a decision on how to proceed.

Can I use IPTV as an alternative to satellite service?

Sure, it is possible for you to purchase IPTV as an alternative to satellite service because you don’t need to buy a dish and you can get the connection with your existing broadband connection.

What types of devices are supported?

We support Most devices , Android Smart Phones, including Smart TV, Kodi, Vu+, VLC, PC, DreamBox, Enigma, Android Boxes, and Max.

Why can’t I access my account?

After purchasing your IPTV Subscription or contacting us on whatssap, we will send your m3u list or the portal to your email or whatssap At the same time. Then you should follow our instructions to get your IPTV Service up and running.

How do I know if my IPTV device has no problem?

  • - As the first thing, you need to make sure that the internet connection is working.
  • - Make sure that other devices connected to the network, such as your laptop is not overloading the network and consuming bandwidth.
  • - Ensure having a download speed of at least 4Mbps and upload speed of 1Mbps.
  • - Reboot the device, wait for 30 seconds and turn it on.
  • - Kindly make sure that you have connected the device to router via Ethernet cable, instead of Wi-Fi.
  • - If there is an issue with connection, you should double check credentials on another device.
  • - You can visit whatismyip.com, copy your IPD address and send us to restore.
  • - Check if the device has got latest firmware updates and app has got latest software updates.
  • - Double check the download speed on your computer.
  • - Check if there are any bandwidth consuming apps are running. If so, you need to quit them.
  • - Connect with your ISP and see if there is an issue in your area.
  • - Try to uninstall and reinstall the app.

What is an Android TV Box?

An Android TV box is basically a small computer operating an Android-based OS and runs various apps, the “XMBC Remote” being one of them.

What is Kodi?

Known as XBMC in the past, Kodi is an open-source software that plays media for free. It was created by a non-profit technology group named the XBMC Foundation. Kodi is accessible on several hardware platforms and operating systems. The software has a 10-foot long interface and is to be used for remote control and TV functions. Have a look at the company's website (kodi.tv) for more details.

What does the package include?

When you subscribe to LiipTV, you get login credentials to IPTV server with instructions for how to setup it on your device.

What devices do you support?

We support all the IPTV boxes and android devices, Including MAG boxes and Formuler.

What content do you supply?

We offer a full range of UK, US, Europian Arabic and Asian channels with a 4k /Ultra HD quality.

What is the typical response time for a support question?

Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time, however a standard time could be minutes.

How long will it take to receive my order?

We aim to email you within 5min – 1 hour of purchase to arrange setup of your order. Please note during busy periods at evenings and weekends orders may take up to 2 hours to process.

What if i don't like your IPTV server?

We offer a 15 Days Money Back Guarantee for Any Reason.